@Coconutshake As far as I know, the IMEI of the router cannot be changed or modified. May I know who is your ISP, please? I have never heard this IMEI lock before, we will check this further.

@Matthew1 Thanks for your reply, glad to hear that you figured it out finally. If you need any further help, do not hesitate to contact us.

@shadow65 Thank you very much for getting back. What if you put this SIM card into your phone, will you be able to read the messages? To locate this issue and try to fix it, we would like to follow...

@Jessie-MR200 By schedule restart, do you refer to the Wireless Schedule feature on the MR200 web interface page? This feature will temporarily disable the Wi-Fi broadcast on the MR200, but not...

@Montana What is the specific symptom when it stops working totally? How about the LEDs status? When you are downloading/uploading pictures, videos, Google Drive, what is the download/uploading...

@andromeda If the Alcatel MW40 is not in the local compatibility list, that mean the modem is not tested to be compatible with the MR3420, you may check if you can make it work by referring to the...