@sudoranger Thank you for posting on the TP-Link Community. If you failed to upgrade the modem firmware via the cloud, please download the latest firmware from the local website, then upgrade it...

@Namann1 Hi, sorry that I didn't realize you have replied here. Please ensure you are tagging my account, otherwise I may miss it. What kind of website you are failed to access, can we have some...

@Namann1 Hi, thanks for asking. If I didn't understand it wrong, I remember you are already on the previous 201016 firmware, am I right? You can keep that firmware, and there are no issues or bugs...

@Arpan21.-_4 Hello, apologies for the feedback about the unpleasant experience with the interaction with the customer care. As suggested by Ivaylo that this emitting hidden network will be improved...

@Johnny_Mnemonik Thank you for the valued suggestion. Currently, there are not any plans to eventually have that feature on the Archer C6, but we will keep an eye on this kind of feature request, and...

@gFurlong Thank you very much for getting back with the detailed info. Yes, please check if you can enable the VoIP settings on the AX50, and confirm if you need a special VLAN ID from Maxis, then...