@garian Hello, please help provide below details, and we will try to help you out, thanks: 1. What is the download/upload speed you can get when you connect a computer directly to the ISP modem? 2....

@Ben78 Just wandering, what if you disable the OFDMA on the AX50 while leave the Smart Connect enabled, reboot it to confirm?

@arunsr Do you still use the original power adapter? Was there any power cut or bad weather or firmware upgrading before it behaves abnormally? Try to hard reset it by holding the reset button or...

@TalhaNaveed Does this C58HP is newly purchased, or it was working properly on this login? Try to reset it to factory defaults, then reconfigure it from scratch to confirm. BTW, can you please show...

@Vaishnavi Hi, may I know who is your ISP? Do you have internet access when you connect a computer directly to the modem? Kindly show us the Status page on the WR841N when it is connected to the...

@RodStrave Does Minecraft require to open the port 25565 on the gateway router? What is the WAN IP address on the C6? If it is not a public IP, you need to open a port for the C6 WAN on the modem as...