@VrHuilu Hi, you can check if the Smart Connect is enabled or not on the AX11000? Try to disable it, then you will be able to create a different network name for the 2.4G and 5G, then verify if the...

@PGdude Have you referred to my previous reply to LaDell.Erby? If not yet, give that a go and confirm. Is the internet LED on the AX11000 orange or green when you saw this "spinning trying to...

@ax10_5g_Error Sorry that we only provide English Service for Global users, so we tried to translate your question into English and try to help you. If the 5G network is not stable, please try to...

@J.Urbina Just to confirm, what if you disable the mac address filtering/white list (I think you are talking about the Access Control -> White List), then reboot the AX21 to confirm if you can...

@Skellzy You can check the WAN IP address here under Advanced -> Internet page: You can review your Internet IP address as per the article: https://en.wikipedia.org/wiki/Private_network

@Skellzy May I have the WAN IP address on the C7? You may hide the last two digits for any security concerns. If the WAN IP address is a private one, you will need to enable the 25565 port on the...