@Cawsie Thank you very much for getting back with the detailed info. Kindly give it a go to disable the Smart Connect while leave the Onemesh on, then monitor again. To locate this issue and try to...

@Dagget The engineer will work with you as well, please check your email box.

@GeoGeo Sorry to know you are still encountering an issue. Our engineers will investigate this with you via email, please check your email and respond.

@Cawsie Thanks for reporting the issue to the community. Except for the note 10 plus, how about other devices connected to the network? Will they connect to the internet properly when near the RE?...

@ChandreshParmar Do you still use the original power adapter? Was there any power cut or bad weather or firmware upgrading before it behaves abnormally? Try to hard reset it by holding the reset...

@Faebu Hi, as replied to others who concern about this Onemesh firmware release time, the Onemesh firmware for the AX10 will be after that of the AX11000, as you can see the AX6000 Onemesh firmware...