@Korts69 Which password are you referring to? If you are talking about the wireless password of the TP-Link device, please check the default password on the device label. You can login to its web...

@jerclarke We have reported the issue to the support engineers, they will likely reach out to you via email to continue to troubleshoot your issue.

@thierry_w Can you please confirm if the AX50 is connected to the main router via LAN or WAN? What if you change it to access point mode manually by connecting to the AX50 to the main router via LAN,...

@Arno.p Please check the upload and download speed provided by your ISP first by connect the laptop directly to the ISP modem, show us the test results. If this is normal, then please reset the AX50...

@TalhaNaveed Does this C58HP is newly purchased, or it was working properly on this login? How is the C58HP connected to the network, is the network layout like ISP modem--C58HP--PC? What if you...

@hy22ro As far as I know, some firmware will implement a lot of firmware or functions improvements, and that will limit to be downgraded to the previous versions, the downgrade may cause unknown...