@eclecticnetwork Yes, they will contact you via email soon.

@Xsilent0 What is the WAN connection type you've chosen on the A7? If it is a Dynamic IP, please ensure you can get internet access when you connect the Virgin modem into the computer directly bypass...

@yanguel Hi, as per the settings on the web interface page, it seems we cannot disable the https login for the remote access, which would be considered as security risk.

@Mattargashti Please confirm the details that we asked on another thread, then we will try to investigate further. Thank you.

@Xsilent0 It should be in Router mode if you have changed the Virgin hub to a modem only. Please refer to this setup video to confirm the settings on the A7:...

@MohitKD95 We have reported the issue to the support engineers, they will likely reach out to you via email to continue to troubleshoot your issue.