Forums/
Wi-Fi Routers
2021-04-07 07:10:57
@IvoP So after installing the beta firmware we provided, did you disable the Onemesh feature on the router? If not yet, please give it a go, then monitor again. Just to confirm, do you mean the 2.4G...
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Forums/
Wi-Fi Routers
2021-04-07 07:04:25
@winehook When the Smart Connect is enabled on the AX50, are the Chromecast and phone getting a correct IP address from the router? Were you able to ping the Chromecast from the phone? Please check...
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Forums/
Wi-Fi Routers
2021-04-07 06:58:17
@Gabriel1 Try different web browsers and end-devices (computers or phones). If you only have one end-device, like a computer, attempt to restart the computer or clear DNS cache on the computer (click...
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Forums/
Wi-Fi Routers
2021-04-07 06:32:11
@pkwest Thanks a lot for your sharing. It is suggested updating the router firmware to the latest version, then check again if you still encounter an issue with the 5G connection.
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Forums/
Wi-Fi Routers
2021-04-07 03:32:59
@heyards27 If there is still a WAN IP address and gateway when the internet if off before you manually restart the AX50, please try to change the DNS server on the AX50 to 8.8.8.8 and 8.8.4.4 under...
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Forums/
Wi-Fi Routers
2021-04-07 03:02:46
@Kalle Try to reset it to factory defaults by holding the reset button on it until all the LEDs go off then on, reconfigure it from scratch, then monitor again. BTW, how many devices are connected to...
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