@Pheasantboi May I know your TP-Link account? If you have already changed the username and password, please ensure you typed them in correctly. Please be aware that when login to the router, you need...

@AnilCH Hi, there's a beta firmware for your device targeted to solve some Wi-Fi issues. You can give it a try and see if it helps. You can always revert to the latest official FW if beta doesn't...

@daddy69 Refer to the below article to perform some basic troubleshooting: https://www.tp-link.com/support/faq/2699/

@daddy69 May I know your TP-Link account? If you have already changed the username and password, please ensure you typed them in correctly. Please be aware that when login to the router, you need to...

@JamesLa Thanks so much for sharing all the detailed info, this issue you are experiencing sounds unusual. To address the issue and try to fix it, we would like to have a specialist look into this...

@NickOne How about the 5G guest network, is it working properly? As for the wireless settings on the AX20, please change the wireless security to WPA2-PSK, AES, then reboot the router, connect to the...