@Matcol Was there any DNS error on the web page? Can I have the screenshot? Did the LED change to orange/red when the error occurred? Where did you change the DNS servers on the AX11000? Please check...

@Chenka Have you tried to reset the Archer C7 to factory defaults, then reconfigure it from scratch? Give it a go, then confirm again if the internet will work. BTW, may I know who is your ISP? What...

@Nicolas1982 In the log file you attached, there is no WAN IP address, it shows WAN = DHCP : W = 0.0.0.0 : M = 0.0.0.0 : G = 0.0.0.0. Can you please send us the whole system log on the C80 by email,...

@RobTheAnimoo To locate this issue and try to fix it, we would like to follow up on your case via email. Please check your inbox and provide the information that we need.

@rpotalara The hidden wireless network is used to build up the mesh wireless network system, which we call it Onemesh. For more details, please refer to the below article, which will help answer it:...

@Albertuslm What is the hardware and firmware version of the Archer AX10? Ensure it is on the latest firmware. What are the devices connected to the 2.4G network? Is the 2.4G network not connectable...