@AnS74 The wireless channel of the range extender cannot be customized, instead, it matches the main router's wifi channel after you set it up. The channel for 2 units should be the same. You can...

@flievens Could you please elaborate it? More specific symptoms will be better. Besides, what is the current hardware and firmware version of HS110? Have you ever tried to hard reset it by holding...

@Downlands1 Can you see the option to toggle to remote access now with local only pops up? Please tell me the current hardware and firmware version of the plug. Meanwhile, what is the country version...

@NasMan You are most welcome, thanks for your cooperation and understanding.

@Kris19 What is the current light status of the KC100？ Can you see the liveview normally? Please open KASA app, and show us a screenshot of the "Devices" page. To have a comparison understanding,...

@PW1 What is the led status of the KC120 now? Please remove the magnetic housing to hold the reset hole for 15s. Then click here to get the instruction to set it up. This time, please test whether it...