@cramasca With computer connected to the modem directly, can it access internet? At that moment when the error message pops up, please ensure that the VPN connection has been disabled on cellphone...

@eeiciap In general, if the WAN DNS or WAN IP is in the same network segment as the LAN IP, it will cause the IP conflict. So it is recommended to change the WAN DNS and make it not in the same...

@Busta Thanks for your reply. Have done that, check your inbox please.

@mjwndave You are welcome, thanks for your support too. Any further problem, just let us know.

@justin0930 Definitely we are glad to help you. While considering potential loss, we need confirm some information first, please bear with me. What is the current hardware and firmware version of...

@DANIK1956 For the Ethernet powerline adapter, the firmware is made up of two parts: PIB and NVM. So please be assured to upload the NVM file. Meanwhile, once you unzip the firmware, you can see 2...