@Ned01 If they cannot access each other locally, try to disable the firewall or antivirus software on your computer. Meanwhile, you can ping the computer which installed the Calibre ebook library...

@Ixnay Yep, we have reminded our R&D team and our engineers are working on it. Please keep an eye on official website for more updates.

@Jesper Thanks for your reply. May I know how many devices connected to the C9 at once? Please show us a screenshot of the DHCP client list page. What is the current internet connection type and DHCP...

@RedRoger Glad to hear that it was resolved finally, thanks for your feedback. It seems that the original static IP may have something wrong, which makes Deco detect the camera as offline device....

@Guyver13 I see, totally understand your desicion; sorry for the trouble caused here, and thanks for your cooperation and effor to do the troubleshooting with us. If need any further help in the...

@Dr_Ed What is the current hardware and firmware version of the HS220? Could you please show us a short video of the current issue so that we can have a better understanding.