@AlanWooler Thanks for your reply; Glad to hear that you find a workaround; it will help a lot even though it will take more time to add the static IP. Besides, per I said, we are working on it now,...

@nyxophyl Thanks for your reply, glad to hear that you figured it out finally. You can enjoy the internet and VOIP service now. Any further problem, do not hesitate to contact us. Good day.

@Mickyd59 What is the led status of the Archer VR2800? What is the current WAN IP and gateway of VR2800? Please show us a screenshot of the status page. Meanwhile, if the ISP is sky, you can choose...

sorry to repsond late. It failed to ping google.com, and no internet access; At that time, did it obtain valid IP address and gateway from the VR1600v? Can it ping the gateway of the Archer VR1600v...

@Mohamed773 What is the country version of the TD-W8961N? It is printed on the bottom label. Meanwhile, below is the download link of the firmware for TD-W8961N....

@Kamo2k Thanks for your reply. It takes a long time to get the replacement; have you ever called them and get some updates?