@Roy22 Thanks for your reply; To update the firmware of the slave Deco, except setup slave Deco as main Deco to do that, you can login to the web interface of the Deco M5 and then go to...

@Cid-Itad You can login to the web interface of Deco M5 to downgrade the firmware. Or we can do some troubleshooting regarding to the unstable connection issue. 1. What is the current network...

@cousinwalter2 We will get some details to do further analysis and try to fix it. What is the current network topology/layout? And may I know who is your internet service provider? And what's the...

@RG2000 If it does not work, please change another web browser or another device to access its web interface with admin. Still the same, please hard reset the RE200 by holding the reset button/hole...

@pacomar88 Thanks for your reply, from the system log, we found that the router failed to get reply from the internet server, not able to dial up. And when the internet stops working, there is no...

@johnrt Try to change another socket to plug it and check whether it can be turned off; try to use the physical power button to give it a go; Meanwhile, you can hard reset it by holding the settings...