@JamesDale Thanks for your clarify, we will do some troubleshooting first and try to fix it. 1. What is the current network diagram? 2. What is the led status of the TL-WPA9610KIT when the powerline...

@hupla Could you please show us a picture of the time settings page of the TL-WA855RE? You can try to hard reset it by holding the reset hole for 1s with the extender powered on and reconfigure it to...

@Badghu37 When TL-MR3020 works in repeater mode, have you ever changed the network name of the TL-MR3020? What is the IP address of the Xbox with it connected to the TP-Link network? In the meantime,...

@abdulra7man What is the country version of your RE650 which you can find it on the bottom label of the actual device? Meanwhile, for the RE650 sold in Saudi Arabia, you can contact our local tech...

@Makeitwork Does kasa app stuck in firmware upgrading page? Could you please send us a picture of it? Try to hard reset the KC100 by holding the reset hole and reconfigure it. Please disable the...

@soporteMario What about the tpCamera app? Does it have the same issue? Try to change another web browser or another device to access the web page and watch the live view. Best regards.