@tripplehelix2 Thanks for your reply. From the picture attached, it seems that it is the local liveview page. While we still need get a camera to do a test at our lab to locate what it is exactly....

@jr212 Thanks for your reply. You can assign a IP for the computer which has not been used yet. You can verify whether it is used by checking the DHCP client list. After that, you can bind the IP and...

@TWPS Theoretically, our administrator won't delete the valid post; per I said before, there are 2 communities, one for global users and the other one for US users. They are isolated from each other....

@Bruce06 You are welcome, glad to help you. If need more help in the future, do not hesitate to contact us. Best regards.

@Plink Thanks for your clarification. Through the log attached, we found that the router failed to renew the IP address which may causes the current issue. You can try to disable the homecare to give...

@JohnnyRockets For your information, the HS210 is a three way switch; usually it is used as a pair; however, we can use it with an ordinary 3-way switch. But to use the smart switch, it has to...