@cantping How did you ping it from external network? You can show us a screenshot of the ping result. And may I know why do you want to ping it from the external network? FYI, you can find ICMP-Flood...

@deltav For your information, the wireless off time must be within a day now, in other word, it cannot cross days. While we have noted that, and will keep an eye on the similiar feedback, then we can...

@SteveVibert What is the current network diagram? Please tell us how do you connect them together. What is the led status of the TL-PA9020P KIT? With computer connected to the TL-PA9020P, please...

@7ven For your information, all the TP-Link powerline adapters are compatible with each other, while you buy the TL-WPA8030pKIT as the start kit, then the 7/8/9 series will be recommended. The model...

@Hiezra For the adapter which has no lights on, please change another socket to plug it first. Then please hold the reset button/hole for 10s and verify whether it works. Besides, you can swap the...

@Milzee For your information, the model starting with TL-WPAxx supports wifi function. You can verify whether you have a wifi extension unit first. Then you can follow the instruction below to...