@Hugo_Boss Hello, the wifi password of the extender must be the same as the host wifi password. You can regard the extender as a computer, in order to connect it to the host wifi, you need use its...

@AksarBhai Range extender is just a network expansion device, has no DHCP server, the IP address of the device which has connected to the range extender is still assigned by the main router. So the...

@baazred What is the model number of the AC1900? It starts with Archer. You can verify the specification and user manual of the router and verify whether it can satisfy your network needs. Or you can...

@Rootifera Thanks for your updates. Considering you have reached a consensus, you can follow the steps to get a replacement provided by my colleague. If need more help in the future, do not hesitate...

@SamuelV Hello, the L2TP tunnel does not use IPsec; for your information, our products do not support the VPN server with data encrypted. In other word, if the data from the VPN server is encrypted,...

@EVERMEULEN Please try to login to the Tether app and verify whether you can access with the cloud account. Besides, please confirm the time settings, ensure that the system time is correct. You can...