@RyanL Okay, thanks for your reply. You can download the file I sent and follow the instruction to flash the firmware back to V1. Any updates, please let us know. Best regards.

@baitullah What is the current network diagram? How many Deco do you have and how do you connect them together? What about other wireless devices, like your phone or laptop, can they get internet...

@McDee The Archer C7 V5 supports one mesh in router mode. Usually, in an onemesh wifi system, we will add multiple network expansion devices, like range extender, powerline adapters, which support...

@smkumar What is the model number of your TP-Link device? Generally speaking, there will be a reset button on the back; with the device powered on, hold the reset button/hole for 10s to hard reset...

@Octron Hello, thanks for your feedback. May I know do you have any other smart phone to give it a go? What is the current kasa app version you installed? Please show us a screenshot of the error...

@Nasedo Thanks for your clarification, we will do some troubleshooting to locate the issue and try to fix it. 1. Try to delete the driver and reinstall it. Below is the download link of the driver....