@rayatt Thanks for your reply. First, try to change some wireless settings, include the wireless channel and channel width. For 2.4GHz, try channel 1, 6 and 11, channel width as 20MHz; for 5GHz, use...

@floppini Thanks for your reply and sharing. Our engineer followed up this case via email per we said earlier, and we did not update here. We will keep in mind to post it to help others in need. Good...

@Dfadrique I got your point, once you change the operation mode to access point mode, you still use the WAN port, and due to the existence of smart DHCP, you can get the DHCP address reservation...

@ScottTP hey Scott, have replied to you on your own post.

@johnnyC Hello, thanks for your reply. You can give it a go when you are available. We did a test at our lab, and the device ID show up the last 4 MAC address as expected. Back to your case, you...

@Deccydoo What are their hardware version and firmware? With they connected to the main router's wifi, what is the wifi signal strength they get from the main router? You can check it on the kasa...