@Lumaca Hello, the plug standard varies due to different countries and we do not provide international warranty. Generally speaking, we suggest you to buy the device sold in your location; while if...

@punchtownparry Hello, thanks for your requesting, we will do some troubleshooting first. Who is your ISP and what is the bandwidth you paid? When speed slows down to 15Mbps, please click here to...

@Maciej Sorry for that, sent you another one, it should be available now. Good day.

@MrMan Hello, is there any specific symptom of the reboot loop issue of your smart phone? What is the OS version of it? Does the cellphone support 5GHz? Does it have the same issue with it connected...

@RaTaJus Hello, the QoS feature has been improved with the firmware upgrading. After you go to Advanced-QoS and enable it, please enter the upload and download bandwidth provided by your internet...

@RainyDays Thanks for your reply, glad to hear that you figured it out. If you do not mind, I would like to keep this thread, because I believe there are some customers who have the same question...