@ssk Thanks for your requesting. I totally understand how frustrated you feel; and we do value you customers' feedback; We have forwarded to our product department and they can work on it. For now,...

@TonyD From the led status, you failed to configure the extender. Please reset it by holding the reset hole for 1s with the extender powered on first. Then you can follow the instruction below to...

@Adam- Per the picture attached, the different colors of the powerline led indicates the signal strength of the adapter; While the most important is whether it affects the actual performance; like...

@maria17 To get the warranty service, it is suggested to reach out to the local tech support. Below is the contact info of the French tech support....

@RandomGeeza Hello, the TL-WPA4220KIT does not support tpPLC app, do you mean tpPLC utility? After you changed the login password of the TL-WPA4220 via the web portal, is there any error message when...

@Facundo May I know who is your internet service provider? Do you have the configuration parameters given by them? What is the current led status of the TP-Link device? How did you configure it...