@Don_Romero Hello, you can try to hard reset it by holding the reset hole for 1s. And please use the original power adapter. If the Deco still freeze, I'm afraid that there is not much we can do....

@ANDY79 Not sure, cause we do have an Archer VR1210v at our lab, we need consult the related engineer to get more information. Meanwhile, you can go to reboot page to verify whether it supports auto...

@NearlyNormal Thanks for your reply. As the error message, you can go to settings-wifi page to confirm that you have connected your iPhone to the host wifi and back to Kasa app and verify whether you...

@rodriwoh I see, sorry to hear that. Cause it cannot be fixed, you can give a call to the retailer or local tech support to deal with the warranty issue. Good day.

@coachdriver Hello, could you please show us a screenshot of the error message? Meanwhile, please login to the web UI of the Deco and save the system log and send it to us. Thanks in advance, and...

@ajharvey The antivirus feature is based on Trend Micro, their mechanism to block url seems have something wrong/conflict. We are working on it and gathering the feedback reported by our customers....