@Natroxz Try to move it closer to the main router to set it up. And you can adjust the wireless settings of the main router, like the wireless channel. Try to hard reset by holding the reset hole for...

@TracyReznik1325 What is the model number of your device? For the kasa app, there is no option to setup language, it snyc with the language of the smart phone itself. Meanwhile, not all languages are...

@rst We have developed a debug tool to locate the issue. Please follow the steps below to get the debug log and System Log for further analysis: 1. Below is the download link:...

@Swift. One more thing deserved to give it a go: try to update the OS version of Windows 10 and verify whether it works. Can you see network band once you click modifier? If there is still no such...

@Paul2019 Haha, it is glad to hear that you figured it out. Congrats. Now you can use the HA100 with your MAC. Best regards.

@ThatTechGuy I see, what a pity that this issue cannot be fixed yet. While it is glad that Amazon will send you a replacement; once you get it, you can configure it and take some time to test its...