@immo There will a notification on your smart phone. First please enable notification function on the device settings page. Then open your smart phone and go to settings, find KASA app and enable the...

@casefresh For your information, the KASA care service has not been launched in Canada yet; that is why you cannot subscribe it. While please be assured of it, there is a plan to launch kasa care in...

@Natroxz Thanks for your reply. We released a new version for the kasa app, try to update the Kasa app or uninstall and reinstall it to give it a go. Still the same we can do further analysis via...

@TracyReznik1325 What is the model number of your camera? Except the NC camera supports web UI, the KASA camera can be managed by the kasa app only. Good day.

@Michalis Thanks for your requesting. The NC450 is the cloud camera, unlike the KC series camera, it is managed by the tpCamera app, not Kasa app; and it is not a smart home device, we can connect it...

@phanvuan The picture attached is the owner account; if you want to change the password of the owner account, enter the original password first and then you will be able to set a new password for it....