@Tucker To avoid the double NAT issue, first you can configure the Deco as the access point mode, then only the old router works as the DHCP server. You can click here to get the difference between...

@Wayward Hello, you can get the IP address of each smart home devices on the KASA APP. Then you can open ports 443, 50443, 60443 for them and verify whether you can access them remotely. May it help.

@MixerM Sorry to tell you that it is designed so; after the power outage, the HS100 restores to last known state. So it may causes that the plug is still turned on even though it is scheduled to be...

@rig25 For your information, the schedule can work without internet. While once the bulb get booted up( power outage), without internet connection, the schedule won't work. May it help.

@Zed What is the model number of your smart bulb？ Any error message pops up after they lost connection on the kasa app? Please show us the screenshots of the device settings page where you can get...

@MrCaringi Is there any error message after it failed to update? Please ensure that the kasa app version is up to date, and connect your smart phone to the home wifi to give it a go. Still the same,...