@Andy5043 I checked the chat record per you described, while the agent may misunderstand, and the Deco M9 plus V2 supports Alexa intergration. Which has been writted on the datasheet and user manual....

@Jojo42 For your question, it is for the connection between 2 units only, compared with wifi backhaul and PLC backhaul, the performance of ethernet backhaul will be better due to the less...

@JohnT There is no cable switch on/off for the original power supply. May it help.

@Thomster What is the kasa app version? Please ensure that it is up to date. Is there anybody who tabs on it and turn off the privacy mode by accident? You can try to log out the kasa app from other...

@NL-BREDA Please show us a screenshot of the error message. And what is the current Deco app version? Try to reboot the Deco app or the smart phone to give it a go. Good day.

@Moonee Thanks for your requesting. Now Siren is a built-in feature which need to be enabled manually. Once you open the kasa app and click KC200 you can see the Siren icon under the liveview page;...