@redovidiu Please check again if these Sonoff smart switches show up in the router DHCP client list, are they getting an IP address automatically from the network? BTW, we have reported the issue to...

@epyblast It seems that you are referring to the slow speedtest result on the router web GUI, am I right? As for the built-in speedtest on the router, it picks up a speedtest server automatically in...

@callisto That is weird. Please try to clone the MAC address of the other router (which is working fine) to the AX10 as follows, then check again: https://www.tp-link.com/support/faq/3023/ If the MAC...

@Alexander_S Hi, I guess they have contacted you via email already, please check.

@TPL-swiss Unfortunately no, OneMesh™ and Deco Mesh are totally different technologies used on different TP-Link products, so OneMesh™ products cannot build a Mesh network with Deco. Kindly refer to...

@tarun4u Hi, you are correct, you will need to access its web GUI first to upgrade the firmware. If there is still no way to access the web admin page of the router, we recommend reaching out to the...