@Samqi Is the model number Archer AX10 or AX1500? Please verify this by checking the device bottom label, thanks. Ensure the router firmware is up-to-date, then confirm if you can still "see" the...

@Jixiang Archer AX10(MY) seems to be a customized version for the local market, you may not be allowed to upgrade to the global version, please wait for the new official release for it.

@callisto Please try to clone the MAC address of the other router (which is working fine) to the AX10 as follows, then check again: https://www.tp-link.com/support/faq/3023/ If the MAC clone still...

@EmilNachev Generally, the LED Control should not affect the WAN connection on the router, please don't worry, the support engineers will try to figure it out if this is related.

@Karen9.phillips Can we confirm who is your ISP, and what is the WAN connection type on the C80? If the router doesn't connect to the internet automatically after a power outage, how will you get the...

@Anasvy Does this mean only when you connect the LAN cable to the router will it reboot itself? What is the device connected to the LAN port? Can we confirm again if the router is powered by the...