@Hmdualtaae1 May I know who is your ISP? Please confirm if you have a stable connection all the time with the ISP modem by connecting the computer directly to it. Please ensure you are running the...

@m_itesh Can we confirm if this is an EU version? Please verify this by checking the device label, thanks. Ensure you are running the latest firmware on it, then show us the detailed firmware into....

@NjnBat Can we confirm if this is an EU version? Please verify this by checking the device label, thanks. Ensure you are running the latest firmware on it, then show us the detailed firmware into....

@PradeepS Does this issue only happen on the wireless devices? Try to modify the wireless settings on the router, such as wireless channel, channel width, and security, you can check the guide below:...

@vickyagrawal43 Can we confirm if this is an EU version? Please verify this by checking the device label, thanks. And when the 2.4G stops working, are you able to see it on the devices? Can you...

@Chan_ZK When the phone connects to the RE network, will you be able to do a ping test on it? You can try to ping the IP address of the AX20, which is 192.168.0.1 if you didn't change it; Try to ping...