@ItsMeVan May we confirm who is your ISP, and what's the model of the modem? How about the LED status on the AX10 when the ping spikes and internet disconnects, will it become red? Please share the...

@Archdv @MannyMoeFL Thank you both for the follow-up. The support engineers will contact you via email soon, please check and respond.

@ScoPro May I know who is your ISP? What is the model of the modem? We would like to follow up on your case via email. Please check your inbox.

@Archdv Got you. do that at your convenience, please.

@MannyMoeFL Is the AX3000 connection stable now? If you want to investigate further, we would like to follow up on your case via email. Please check your inbox and confirm.

@nzbear May I know who is your ISP? Do you mean you need to enable the IPTV/VLAN on the router to access the internet? Is there an error message when you try to enable both LAG and IPTV/VLAN on the...