@Sumty_AX73 We have reported the issue to the support engineers, they will likely reach out to you via email to continue to troubleshoot your issue.

@ZingalalaTej May I have the model of the modem that works with the A10? Try different LAN ports on the modem. ZingalalaTej wrote @terziyski Hey, I already tried that and did all sorts of cable...

@rssothy You can try the beta firmware we provided on the OP if the issue is the same. Provide the information we need if the beta firmware still doesn't solve it.

@ScoPro Thanks, the support engineers will contact you in one business day generally, you may check the email later.

@olee I see. It seems the IPv6 internet detection abnormal if it shows a yellow !, can you confirm the IPv6 internet access is working without any issue? Who is your ISP again? You may try to confirm...

@6ensey Hi, have you tried to do a FW upgrade of the device before that issue occurred? Can we have the current firmware version number on the web interface? Are you using the original power adapter...