@MayBe88 We will still suggest you try with a different cable between the modem and the AX11000 first to confirm if that will help. Can we know the model of the ISP modem, please? To locate this...

@borgph Thank you very much for your suggestion. So far there is no news regarding that, but that has been aware of the desired feature.

@filou0726 Nope, you cannot. If the hardware version of the router is V4, you can only install the firmware for version 4, it's not allowed to install firmware other than that. You can check the note...

@raffael420 Hi, the WR850N is a customized version for the local market/ISP, it's suggested to contact the support where you get the device, or you can contact the local tech support to check if they...

@UnArchered You can install the beta firmware we provided in the above thread as per the hardware version of your AX20, then confirm if the connection will be built successfully.

@stratotp Thanks for updating on this topic. What's the model of your router? Is it also disconnecting the 5G signal, but the wired and 2.4G are pretty stable?