@Maddyboy Good day. Sorry for the delay. There must be something wrong with it. Since it had already been out of warranty, you might need to get a new modem. Thank you very much.

@Saydon Hi All, For others who would have the same issue, please send an email to our support team support@tp-link.com Subject # Forum 201292 Vr400 keeps disconnecting from the internet with the...

@zageng Hi, we have another firmware here and if you do not mind, later I will send to you and you could have a check. Thank you very much.

@Boots Good day. Sorry for the delay. Do you use the DSL connection, or Ethernet connection?—you could check at the back of the VR400, which is port is connected to the fiber, the DSL port or the...

@Sandeep81 Good day. It is a service provider only. So we did not have any common firmware for online updates. If this device is not given by the ISP and reconfigured by them already, please try to...

Thank you very much and please let me know if you need any further help:-D