@Jamieguk Hi, for your issue, please confirm the below information first. 1) First confirm that if it can be used properly on the computer (if not, please make sure that the equipment is working...

@giorgosdim Hi, for your issue, we would like to confirm the below information first. Which line is connected to the modem? It is the telephone line or Ethernet cable? Do you have the NBN box in your...

@5226 Yes, there are something wrong with the previous firmware. The firmware I sent you is the right one. Thanks for your feedback of it! I have transferred your feedback to our senior engineers,...

@Bora OK! Thanks for your reply. If the usage of the router has no influence, please keep it use. If there are any other issues, please feel free to contact us about your issue.

@5226 Hi, for your issue, I double confirm it from our senior engineers. Sorry for that. The product's version is EU, right? If so, please download the latest firmware and check again....

@swarfendor437 Very pitiful to hear that! So, you didn't use the Archer VR2800 now, right? When you use the VR2800, there is an issue with TalkTalk internet nationally 2 weeks ago, then the router...