@Aniket87 Hi, for your issue, please upgrade the firmware version to the latest one first. Since your FW is 160216 currently, please check the version of your product is AU or EU? You can check it on...

@PBB14 Hi, for your issue, I have checked it from our senior engineers who discussed your issue hard. We have no better suggestion than turning off the firewall of the modem TD-W9980 currently....

@5226 Thanks for your kind advice! You help us identify the issue and may help a lot of other customers! Thanks again! Please feel free to communicate with us again when you need our help! Good day!

@tptoe You are welcome! Please feel free to contact us again whenever you need our help! :) Good day!

@BPA Hi, I have checked your issue from our senior engineers. According to our experience, since there is some limitation on the Telstra Dect, it can only connects their own modem to use. Good day!

@pwobble Hi, we have checked your issue from our senior engineers. Sorry that we can't achieve your demand. If you have any other issues from our router, please feel free to let us know. Good day!