@dk20 Hello! For your case, please refer to the following suggestion： Still enable the DHCP on the computer, then go to CMD and check the IP address here; Then please try to ping the gateway,...

@jpuk Hello! After the firmware update, did you try to reset the modem and set up the internet connection type again? And may I know what kind of connection type did you use for Plusnet, PPPOE? Do...

@GLSpro Hi! Due to the language difference, I would try to reply in English and hope you don’t mind:-D For the LED lights, how about the RE light, did it still lit up? Have you tried to reset the RE...

@beb25 Hi, for your issue, I am afraid you may mix up something. For single band extender, it connects router's main 2.4GHz network for getting internet, then itself broadcasts one 2.4GHz Wi-Fi...

@Vrba92 Hi, we are sorry to hear that you have the trouble with the product. The firmware version of Archer C6 v2 indeed supports Onemesh feature. It is suggested that you can restart the two devices...

@Thehaunted Hi, sorry to hear that you have the same issue, we will try our best to identify the issue and solve it. Please help confirm the below information for us to identify the issue. 1. Does...