@ferro13 Hi, thanks for the details again. From what I may understand, there might be a DNS resolution issue between the camera and the cloud server, it is suggested to change the WAN DNS server on...

@DarkPassenger Hello, this seems abnormal and we will be happy to help you replace it. We would like to follow up on your case via email. Please check your inbox and provide the information that we...

@Mr_PP Hello, thanks for your valued suggestions. Currently, there are not any plans to eventually have party mode for the Kasa bulbs, but this will be forwarded as a feature request to our...

@PedroKTFC Hello, I'd like to collect some info to locate the issue: 1. How did notice that it is overheating? Is it displaying on the Kass app? Can I have a screenshot? 2. May I know where the HS100...

@Lexi027 Hello, please check the below troubleshooting FAQ first if you cannot enable the remote control on the Kasa app: Why can’t I enable Remote Control on the Kasa app? If still failed, please...

@Fedon The Tapo C200 only supports local storage with an SD card inserted currently. Don't worry that we already have the plan to add support for cloud storage in the near future.