@SharonB Hello, We actually have the extension cable for KC200, and its model is KA200E. Please refer to the below link for more details:...

@Kleber_Bueno Hello, thanks for the feedback. As per the log file you provided, it seems that the camera still has a hard time to connect to the NTP server, can you please confirm again if you...

@whynotnow Hello, thanks for bringing this up. To ensure a smooth Live View in a somehow low bandwidth environment when viewing the camera remotely, we set the video resolution to LQ by default. You...

@Chinomalon Hello, Basically, if you are subscribed to the premium ($100 a year), the 5th camera will be in the premium plan automatically once you added it successfully on the Kasa app. Can you...

Hello everyone, Currently, we don’t have camera control software for a PC nor can we view the Tapo camera directly on the web, we can only watch Live View of the Tapo Camera on the Tapo App or sync...

@fede_corna Hello, apologies for the super late reply. May I know the current network layout? Is it modem-Archer C2)))(((4*Tapo C200s? What is the network bandwidth you got from your ISP and how...