@Steve71 Hello, May I know it is in Day Mode or Night Mode when the camera image is foggy? If it is in Night Mode, please ensure the camera is not pointing to a window with glasses, which may reflect...

@Cos70 Hello, What does it mean? Do you mean the camera's default SSID is still broadcasting even after you connect it to your wireless network? If so, please try to reboot the camera and your host...

@hitech444 If the camera still fails to connect to the wireless network of your ZTE Speedport Entry 2i router, it is suggested to change the wireless channel and security type to give it a go, which...

@John_roy Hello, Are you talking about the Voice Call function of the Tapo C200? How about the Talk function? Can you hear the person talking on the camera side? Ensure the camera volume is at a...

@Poshberries163 Hello, As per your description, your camera should be still connected to the internet fine and you may use your old TP-Link account to view and manage it. For the LED status issue,...

@umzyi Hello, Sorry for the mistake in the attached FAQ, the wide-angle field of view of Tapo C100 should be 105 degrees, we will update the FAQ soon. Thanks for the feedback. Good day.