@ferro13 Hi, what do you mean by "video freezing during recording"? Is it possible to share us some clip showing this issue? You may send it to me privately. Thanks.

@jrc1203 Hi, You can use the camera or watch the live view without an internet connection, but please ensure both your phone and the camera are connected to the same wireless network. The Local...

@mayyar Hi, Do you still use the original power adapter? Was there any power cut or bad weather when you upgrade its firmware? Try to hard reset it by holding the reset button or hole for 10s. Are...

@nielshorn Hi, may I know the current firmware of your NC220 and the reason why you want to update it? Is there any issues with the current firmware?

@Ludek_Janacek Hello, Sorry that it is not supported yet to set a notification schedule to decide when you will receive those notifications, but we do have the plan to add this feature in the future...

@ekay Hello, Currently, we don’t have camera control software for a PC nor can we view the Tapo camera directly on the web browser, we can only watch Live View of the Tapo Camera on the Tapo App or...