@Trixa Good day. Sorry for the delay. Do you still have the same issue, if yes, please help us check the following information; What is the model number and operating system of your smart phone? If...

@Sergio07 Good day. Sorry for the delay. Have you tried to download the new version of the controller utility for NC450: Camera_Control1.0.5.1...

@joseph_attard good day. Sorry for the delay. The remote control is automatically enabled after the set up. So you just need to set up the Tapo C200 successfully on the APP such as:...

@Mr_Reiten Good day. Sorry for the delay. Have you tried to turn off the 24 hours recording and format the SD card again? And when you tried to format on the PC, are you able to do that ? What is the...

@Cactus Good day. Sorry for the delay. Till now, Tapo C100 did not support smart action or edited firmware yet. We would be happy to report your feedback to the senior engineers for further...

@DonnieDarko Good day. Sorry for the delay. For the Tapo C200, it did not support cloud storage and the video would be saved in the SD card. The old video clip would be covered by the new one when...