@hs100user Good day. Thank you for your time and patience. For your case, we would like to check some information and forward your case to the senior engineers: Could you please help me check the...

@rdschweers Hi, Sorry for the delay. Did you try to give a simple name or choose an icon from the APP, not the Album? And what is the LED status on the plug, blinking green or solid green? --if It is...

@BKM Good day. Sorry for delay. May I know how long have you had the plug and when did the issue start? And how many plugs do you have and did all of them have the same issue, or just one of them?...

@Sal56 Good day. Till now, we do have any outdoor plugs sold in Australia. KP400 does not have the plan to ship to Australia yet; and I got the news that there would be another outdoor plug available...

@jaycee Thank you very much for your detailed information. We have forward your case to our senior engineers and please have a check of your email box. Thanks a lot.

@MrTea Good day. Thank you very much. What 3rd party app do you want to use? And we could not port forward the same port to multiple devices on the same network; And for the port 2020, it Is...