@Amaira Good day, Thank you very much for your time and patience. Was it the first time to set up the Tapo C200? What is the model number of the home router? Have you seen the following set up...

@AndiMc Good day, Thank you very much for your time and patience. Sorry for the delay. May I know where are you located and how long have you had the camera? Have you tried to power it off, then...

@Max99 Thank you very much for your kind feedback. We have reported to this feedback to the senior engineers already for further evaluation. It might take some time to get it finally. And if anymore...

@KasaUser005 Good day, After checking all the detailed information that you have posted on the forum, we made some notes and would like to forward your case to our senior engineers and please have a...

@KasaUser005 Good day, Thank you very much for your time and patience. I am really sorry for what happened to your case which caused us lose such a good customer. If you still have confidence in...

@Matt82au Good day, Thank you very much for your time and patience. Sorry for the delay. As @KasaUser005 said, there would be no interruption if the smartphone is on the same wireless network as the...