How about move the 3 adapters in the same room, all plug into the wall sockets to have a test, same issue?

When connect the 2nd RE to the first RE, the 2nd RE650 may do not have good performance. If you can connect both RE to the router directly, this network performance will be better.

If the 2.4G and 5G lights are lit up on the RE200, means the RE is configured successfully, you can go to your router's management page to find the ip address of the RE, and then connect a PC to the...

Hi, Is the problem only happening when you use the facetime to chat with different person at the same time? When the problem happening and shows poor connection on the phone, you can use the other...

Hi, The HS220 is specifically designed for today’s energy efficient dimmable LED light bulbs (150W max). However, it can also be used with traditional Incandescent bulbs (300W max)....

Hi, Can you control it manually with the hardware switch? You can try to move the bulb to different lamp base, and then check whether can use the app or the google home to control it.