@nieldv Hi, I would like to follow up on your case by email, and could you please help me check the following details: 1. How often did the disconnection repeat within a day? 2. Would turning off the...

@DBroek Hi, here are some suggestions: 1. use a different Deco as the main Deco in case the specific hardware might have some issue; --if still the same, please help me check the following details:...

@SilverBackX Hi, I would like to follow up on your case by email, and at the same time, could you please help check the following details: 1. Could you please also test the Ethernet speed from the...

@Roman_Goldberg Hi, I have forwarded your case to the senior engineers already, and please refer to the email for further assistance. Thank you very much.

@Skaikru85 Hi, there is a firmware that allows us to manually select the signal source of Deco M5 only. if you want to have a try, please check for your message box.

@Wondering5 Hi, May I know where you saw that Deco P9 is not working with BT smart hub, any reference link for me? For the 4G modem, as long as the modem could provide an Ethernet connection for...