@bigbaddon Hi, thanks for the feedback. I would like to follow up on your case by email and please have a check of your email box. @AllanB I have checked the email record and your cooperation with us...

@flogs Hi, may I know the model number, firmware and hardware of your modem, also TD-W9960 V1？

@Dogzdinner Thanks for the feedback. Before we made the change, I might need to forward your case to the engineers directly for further confirmation and please have a check of your email box.

@vk3hjq Excellent!

@Amerigo Hi, Did Linux ubuntu the only device have this issue? How about the mobile phones and other laptops? Did Linux laptop have the same issue on both 2.4ghz and 5ghz? Would changing the 2.4ghz...

@s2l Hi, have you seen the suggestions on this link： [Troubleshooting]No internet service on LTE Gateway Router