@Vess Thank you and have you tried the beta firmware here: [Solution] Deco M9 Plus satellite units flashing red after upgrading 1.5.1 firmware

@Adrewnme Hi, I used to see that the private address on the smartphone might have some influence on the roaming and could you please try to turn off the private address on the S6 to have a look? And...

@EspenBodo Hi, Is the TV the only device unable to find the Wi-fi? Have you tried to restart the TV to have a look? here are some suggestions for you： 1. Enable the guest network for 2.4ghz only with...

@krissontan Hi, 200m/s wireless,260m/s wired speed out of 300m/s contract are quite acceptable. How many online devices do you have? But 5-6m/s from the 3rd Deco is very slow. Could you please...

@Mnl_Ian Hi, Could you please draw a picture about your network topology of how the 5 Deco units are connected? Here are some suggestions: 1. switch a new Deco as the main Deco. 2. turn off the...

@Aaron-sama Thank you very much and I would also like to follow on your case by email in case we need further assistance from the engineers later.