@manni Hi, Till now, TP-Link HomeCare TM is still free and there is still no updated news about the potential ongoing cost yet. Since there is already another paid subscription-Home shield Pro, I...

@Jandieg Hi, Could you please do me a favor and start a new thread about your case with the following information: 1.Can I have a picture of the network topology of the Mesh system, such as how are...

@AD42 Hi, If you knew what VPN he might use, we could try to manually add the VPN service on the blocked websites. By the way, which profile did you choose for your boy, kids, or preteen? Currently,...

@muggy2k Hi, we have confirmed with the engineers that the country code would not affect the wireless performance. As for the poor signal on several devices, May I know what are these devices? Did...

@Wjo Hi, None of the devices listed in Messages belongs to you, right? Will you see the same devices displayed under the online devices list? I had the feedback before that with Private MAC Address...

@whiteface Hi, May I know the model number of the power strip? Please help me run the further test: 1. enable the guest network for 2.4ghz only with a different SSID. 2.turn off the fast roaming as...